Global Albatross has won the 2017 Best Individual International Private Medical Insurance Intermediary Award at the prestigious Health Insurance Awards in London. Read more here.
Global Albatross is a specialist advisory focusing on international health insurance for expatriates.
Rather than spreading ourselves across a broad range of household insurance products like many brokers do, Global Albatross focuses solely on international medical, which means we have intricate knowledge of policies, their benefits, exclusions, inner workings and the fine print.
We are specialists in our field.
An experienced advisor personally manages your policy in its entirety, from initial contact, policy inception and implementation, to administration, claims handling and emergency situation support. Further, the same advisor undertakes policy reviews, benchmarking and renewal.
Basically, you don’t get shunted from person to person according to the different functions involved in managing a policy, which often occurs at the larger broking companies and leads to a disjointed approach, resulting in clients missing out on receiving the maximum benefits under their policy.
Global Albatross’s service is of particular value at claim time as the advisor immediately knows the policy detail, clauses and sub-clauses, medical history, what was disclosed to the insurer upon application, and any previously settled claims. This means we know if claims decisions are unfair or inaccurate, and advocate for our clients without delay.
Our team is also on call 24/7 because we know that medical treatment and emergencies do not schedule themselves to occur during business hours. So, if Global Albatross needs to liaise with an insurer at 11 pm on a Saturday night because you are at a medical facility, then that’s what we do. This is another important point of difference between ourselves and other brokers.
If you have a query regarding your current health insurance policy, we can answer it. If you are considering other health insurance options, we can provide them. If you want to change an individual or group policy, our team provides the manpower to achieve it.
Operating ethically, delivering quality core services and adding value to our client’s medical insurance is what we do!
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There when you need it most!
We simplify the detail and provide a side-by-side plan, benefit and premium comparison, tailored specifically for your situation. We highlight the differences between each plan and answer any questions you have so you can determine which benefits are most important to you.
We also point out the differences in the insurers servicing abilities, responsiveness, claims pay-out timeframes, and how easy they are to work with. We won’t recommend an insurer that cannot provide the support you need. If we wouldn’t buy it, we won’t recommend it.
Our experience and expert knowledge of international insurance products and market trends form the foundation of our impartial advice that helps you make an informed decision on a health insurance policy that best protects you.
Health is our most important asset.
Insure it!
IMPARTIAL ADVICE
Global Albatross does not receive incentives to recommend one insurer over another. Our advice and recommendations are based solely on your needs.
KNOWLEDGE
We build your knowledge about health insurance. Insurer’s plans and benefits look similar, so highlighting the differences helps you decide what is most important to you.
OUR SERVICE IS FREE!
Global Albatross works in your best interests, not the insurers, and continues to support you throughout the life of your medical policy at NO COST to you.
CUSTOMISED COMPARISONS
Global Albatross works with a proven range of local and international insurers to offer you customised benefit and premium comparisons to reflect your individual needs.
SAVE TIME!
Our team does the hard work comparing each insurer’s plans in order to simplify the process for you and highlight the most suitable options for consideration.
RENEWAL BENCHMARKING
At the renewal of your policy we benchmark it against others in the market to determine if it continues to meet your requirements at a competitive premium.
Let your heart guide you. It whispers, so listen closely.
Our commitment to you goes well beyond providing initial advice, recommendations and arranging a policy. Global Albatross ensures that you, as our client, receive everything you are entitled to under your health insurance policy. We advocate on your behalf throughout the life of your policy to ensure underwriting, claims, customer service and emergency services are delivered by your chosen health insurance provider.
We advocate during all types of medical situations, big and small, to ensure all benefits are delivered in a timely manner, allowing you to focus on the medical situation at hand rather than deal with the insurance.
With the cost of medical care increasing around the globe and premiums shifting upwards as a result, expats need to derive maximum benefits from health insurance policies. As expats, we all want to be looked after and valued, we want comprehensive policies, and need support at claim time to receive all available entitlements under a policy.
This is how Global Albatross delivers!
Long term travel should be an adventure to remember!
Global Albatross works with the most respected and experienced international medical insurers who provide comprehensive cover and are experts in delivering emergency response worldwide. Like ourselves, our partners provide quality, ethical and effective service.
We travel not to escape life, but for life not to escape us.
