An experienced advisor personally manages your policy in its entirety, from initial contact, policy inception and implementation, to claims handling, administration and emergency situation support. The same advisor undertakes policy reviews, benchmarking and renewal, and advocates throughout the life of the policy to ensure underwriting, claims, customer service and emergency services are properly delivered by your chosen health insurance provider.

You aren’t shunted from person to person according to the different functions involved in managing a policy, which often occurs at the larger broking companies. Shunting leads to a disjointed approach and results in clients missing out on receiving important and relevant benefits. Global Albatross ensures that you, as our client, receive everything you are entitled to under your health insurance policy.

We are on call 24/7 because we know that medical treatment and emergencies do not schedule themselves to occur during business hours. So, if we need to liaise with an insurer at 11pm on a Saturday night because you’re at a medical facility, then that’s what we do. We advocate during all types of medical situations, big and small, allowing clients to focus on the medical situation at hand rather than the insurance.